Tableau, Power BI, Alteryx, and MicroStrategy (MSTR)
. The ideal candidate will serve as a technical lead and administrator for our BI platforms, ensuring reliable performance, advanced user support (L3), and stakeholder engagement. This role also includes implementing and maintaining
CI/CD pipelines
for BI assets to ensure scalable, automated, and governed deployment processes.
Key Responsibilities:
+ Serve as platform administrator for Tableau, Power BI, Alteryx, and MSTR--managing permissions, data sources, server performance, and upgrades.
+ Provide
Level 3 (L3) support
for BI platforms, resolving complex technical issues, root cause analysis, and platform-level troubleshooting.
+ Design, implement, and maintain
CI/CD pipelines
for BI dashboards, dataflows, and platform configurations to support agile development and deployment.
+ Collaborate with cross-functional teams to gather requirements and ensure proper implementation of dashboards and analytics solutions.
+ Monitor and optimize BI platform performance, usage, and adoption.
+ Work closely with data engineering teams to ensure data quality and availability for reporting needs.
+ Create and maintain documentation for governance, support processes, and best practices.
+ Train and mentor users and junior team members on BI tools and reporting standards.
+ Act as a liaison between business stakeholders and technical teams, ensuring alignment and timely resolution of issues.
+ Manage all BI upgrades
+ Manage Power BI gateway, Tableau bridge, Alteryx server and other BI platforms capacity optimally
+ Manage and enable new features in each of the BI platforms
+ Manage licenses for each platform - automated assignments, off-boarding users off the licensing and manage the licensing optimally
+ Manage RBAC for all the BI platforms
Required Qualifications:
+ 10+ years of experience in a BI support or engineering role.
+ Advanced experience with
Tableau, Power BI, Alteryx, and MSTR
, including administrative functions, troubleshooting, and user support.
+ Proven experience providing
L3 support
and managing
CI/CD pipelines
for BI platforms.
+ Strong knowledge of BI architecture, data visualization best practices, and data modelling concepts.
+ Excellent roblem-solving and communication skills, with the ability to interact confidently with senior business leaders.
+ Experience with SQL, data warehouses, and cloud platforms (e.g. Azure, Snowflake) is preferred.
+ Bachelor's degree in computer science, Information Systems, or a related field.
Preferred Qualifications:
+ Experience with Tableau Server/Cloud, Power BI Service, and MSTR administration.
+ Familiarity with enterprise data governance and access control policies.
+ Certifications in Tableau, Power BI, Alteryx, or MSTR are a plus.
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