Job Description

Job Opening: Telecaller / Appointment Coordinator (Female Preferred) - Software Company, Kolkata

Company Overview:

We are a fast-growing software company based in Kolkata, specializing in innovative Health Care Management Solutions. Our products include:

Basic & Advanced Hospital Management Software

Dental Management System

ERP Systems

Custom software for varied business needs

We are now looking for a smart, energetic female candidate to join our team as a Telecaller / Appointment Coordinator. This role is critical to helping us expand our reach by coordinating appointments with hospital owners, doctors, and business owners who have shown interest in our software.

Key Responsibilities:

Call prospective clients (Hospital/Clinic/Business owners or Doctors) who have shown interest in our healthcare software.

Explain the benefits of our software solutions in a clear and professional manner.

Schedule appointments for our Business Development Manager to meet the clients and give software demos.

Maintain follow-up calls and build strong client relationships.

Maintain call records and reports in a structured format.

Desired Candidate Profile:

Languages: Fluent in English, Hindi, Bengali. Knowledge of Odia is a plus, but not mandatory.

Communication: Excellent verbal communication and persuasion skills.

Experience: Previous experience in telecalling / telemarketing / customer service preferred, but freshers with strong communication skills can also apply.

Personality: Positive attitude, confident, well-spoken, and motivated to meet targets.

Job Details:

Location: Kolkata Office

Work Hours: 9:30 AM to 6:00 PM (Monday to Friday)

Saturday: Alternate working Saturdays

Sunday: Fixed off

Incentives: Attractive performance-based incentives in addition to a fixed salary

Why Join Us?

Work in a growing industry with huge career potential

Learn about healthcare software and digital solutions

Supportive and friendly work environment

Opportunities to grow with the company

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

Flexible schedule Food provided Paid sick time Paid time off
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person