Air Freight - Customer Service cum documentation Executive
? Prepare and review Export documentation and Airway Bills (AWB). Commercial invoices and packing lists. Permits, and other regulatory documents.
? Update Import Pre alert to consignee.
? Ensure accuracy and compliance with international trade laws, Incoterms, and carrier requirements.
? Coordinate customs clearance processes by liaising with customs brokers and providing required documents.
? Act as the primary point of contact for clients, providing shipment updates.
? Deliver a high standard of customer service to ensure client satisfaction and retention.
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