Job Description

Job Title:

Process Coordinator

Company:

Vanesa Cosmetics Private Limited

Location:

Delhi (Near Pul Bangash Metro Station)

Employment Type:

Full-time

:

Vanesa Cosmetics Private Limited is looking for a motivated and detail-oriented

Process Coordinator

to join our team. The ideal candidate should have experience with

Customer Relationship Management (CRM)

and possess strong skills in

customer support

and

interdepartmental coordination

.

Key Responsibilities:

Manage and maintain CRM systems to monitor and improve customer interactions. Handle customer inquiries effectively via phone and email, ensuring a high level of customer satisfaction. Coordinate with internal departments to facilitate smooth and efficient operations. Follow up with clients and internal teams to ensure timely execution of tasks. Maintain accurate and up-to-date records of all communications and activities.

Key Requirements:

Excellent verbal and written communication skills. Strong organizational and interpersonal abilities. Ability to multitask and prioritize in a fast-paced environment. Prior experience in customer handling and process coordination is preferred.
Job Type: Full-time

Benefits:

Health insurance
Work Location: In person