Job Description

Greeting from Ashra Technologies

We are Hirring

role: Jira Admin

Exp: 5+Years

Location: Bangalore

Important Responsibilities (Short & Crisp)

Administer and maintain

Jira Software, Jira Service Management, and Confluence Cloud

. Configure

workflows, screens, fields, automation rules, dashboards, and filters

. Manage

user access, roles, groups, and permissions

. Set up and support

JSM queues, SLAs, and customer portals

. Monitor system health and coordinate with Atlassian support. Integrate Jira with tools like

Slack, GitHub, Azure DevOps, Salesforce

. Support Agile teams with configurations and provide training/documentation.

Important Skills (Required)

5+ years

of experience as a Jira Administrator (Jira Cloud). Strong knowledge of

Jira configurations

(workflows, issue types, schemes). Expertise in

JQL, automation rules, dashboards, and reports

. Working knowledge of

Confluence administration

. Knowledge of

Jira Service Management

(SLAs, request types, queues). Experience in

Agile environments

(Scrum/Kanban). Strong

troubleshooting & communication

skills. Flexible for

rotational shifts

.

Preferred Skills

Atlassian certifications (e.g.,

ACP-120

). Knowledge of

Atlassian Marketplace apps

(ScriptRunner, JMWE, etc.). Familiarity with

REST APIs & scripting

(Python/Bash). Exposure to

ITIL / ITSM

practices. Experience working with

global teams

. Interested share your resume to akshitha@ashratech.com/8688322632
Job Type: Full-time

Pay: ₹1,000,000.00 - ₹1,200,000.00 per year

Work Location: In person