Job Description

Company Overview:
MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard.
MACOM has more than 65 years of application expertise with multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. Click here to view our facilities. In addition, MACOM offers foundry services that represents a key core competency within our business.
MACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our entire portfolio.

MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, gender identity, gender expression, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, disability, genetic information, veteran status, military obligations, or membership in any other category protected under applicable law.

We are recruiting for a Jira and Atlassian Administrator to join our global team. The goal of an Jira and Atlassian Administrator at Wisk is to enhance how JIRA and Confluenced are used across the organization. You will be part of the IT Team team that provides value and supports the business.

Roles and Responsibilities:

• Manage and maintain MACOM Atlassian tools ( JSM, Confluence, Jira) and associated plugins

• Install, upgrade, validate & patch Atlassian toolset
• Evaluate, install, and maintain plugins
• Maintaining JSM, Confluence, and JIRA databases
• User and group project management
• Subject Management Expert (SME) to provide recommendations, troubleshoot issues, and maintain system security
• Update and/or managing workflows, fields, automation, permission schemas, filters, notifications, dashboards, and subscriptions
• New Project creation will include

• Working with requesting teams to define requirements and feasibility of design
• Creating workflows, fields, automation, filters, notifications, dashboards, and schema
• Permission schema configuration
• Participating in user acceptance testing
• Facilitate project cleanup and Go Live cutover
• Providing training to users.

• 4+ years Atlassian Jira Service Management, Confluence, and JIRA experience with a bachelor's degree in Computer Science, Information Systems, or other related discipline
• Strong experience working with Atlassian data center and cloud versions of JSM and Confluence
• Strong experience with Atlassian relational databases
• Strong experience with Apache, Tomcat, NGINX and any other Java application servers
• Working knowledge and working experience of RedHat/CentOS and Active Directory/LDAP
• Excellent verbal and written communication skills
• Demonstrates strong work ethic
• Ability to work independently and in teams reaching high levels of productivity