Job Description

A Jira administrator manages and maintains the Jira platform within an organization, ensuring it effectively supports project and task management. This includes configuring projects, workflows, user permissions, and integrations, as well as providing support and training to users. They also troubleshoot issues and optimize the system for performance and usability. Key Responsibilities: Jira Configuration and Management: Installing, configuring, and maintaining Jira Core, Jira Software, Jira Service Management, and associated add-ons. Workflow Customization: Creating and managing workflows, screen schemes, permission schemes, and notification schemes to align with organizational processes. Project Management: Setting up new Jira projects, defining project roles, and configuring project settings to meet specific team needs. User Management and Support: Managing user access, permissions, and groups, as well as providing training and support to users on Jira functionality. Integration and Automation: Integrating Jira with other tools and systems, and automating tasks to streamline workflows. Troubleshooting and Optimization: Diagnosing and resolving technical issues, optimizing Jira performance, and ensuring system stability. Documentation and Training: Creating and maintaining documentation, such as user manuals and FAQs, and providing training to users on Jira best practices. Skills and Qualifications: Strong Jira Expertise: In-depth knowledge of Jira's features, configurations, and administration. Technical Skills: Experience with scripting languages like Groovy (for Jira automation), SQL (for data extraction), and understanding of REST APIs. Problem-Solving and Analytical Skills: Ability to troubleshoot technical issues, analyze system performance, and identify areas for improvement. Communication and Interpersonal Skills: Ability to effectively communicate with users, stakeholders, and technical teams. Project Management Knowledge: Understanding of Agile and Kanban methodologies and project management principles. Experience with Atlassian Ecosystem: Familiarity with other Atlassian products like Confluence and Bitbucket is often preferred. Certifications: While not always required, Atlassian certifications like Jira Administrator can demonstrate expertise. Tamil candidates only
Job Type: Full-time

Pay: ?340,682.00 - ?1,407,641.23 per year

Benefits:

Food provided
Work Location: In person

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