Job Description

Posted Date 23 Sep 2025
Function/Business Area Human Resources & Training
Location Raipur
Job Responsibilities 1. Conduct train the trainer programme for master supervisors and

trainers of partners

2. Carry out revalidation training for Jio giga fiber associates,

engineers and supervisors

3. Execute performance coaching and on field mentoring

4. Manage trainings on how to handle premium customers for Jio fiber

engineers

5. Articulate and draft actual field scenarios and shared with teams at

head quarters

6. Support national head quarter teams in designing vernacular content

7. Plan and execute buddy ride with newly hired master supervisors

8. Ensure handholding of master supervisors for first 30 days

9. Monitor and audit buddy ride and certification for Jio fiber

engineers / associates

10. Drive periodic audit of training infra readiness at partner premises

11. Lead audit of training batches at Jio center and partner premises

12. Conduct periodic recertification of trainers and facilitators

13. Pilot mock home readiness with all connected devices
Education Requirement Graduation degree in any discipline (B.E. / B.Tech. / ITI Diploma

preferred)
Experience Requirement 6 - 10 years
Skills & Competencies 1. Product service knowledge

2. Knowledge of IT tools usage

3. Planning and organizing skills

4. Team management Skills

5. Execution skills

6. Communication skills

7. Coaching skills

8. Customer focus
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Location Map : Raipur