Job Description

This role is for one of the Weekday's clients
Salary range: Rs 225000 - Rs 350000 (ie INR 2.25 - 3.5 LPA)
Min Experience: 1 years
Location: Ahmedabad, pune , Mumbai, Kolkata
JobType: full-time
Requirements
Key Responsibilities / KRAs & KPIs

• Welcome and assist customers in the store, offering professional guidance and detailed product knowledge.
• Influence and drive jewelry sales through personalized recommendations and effective client engagement.
• Achieve monthly and seasonal revenue targets by maintaining strong conversion rates and upselling.
• Ensure the store's visual merchandising (VM) meets brand standards, creating an elegant and inviting environment.
• Address all customer queries promptly and professionally, ensuring an exceptional shopping experience.
• Conduct regular follow-ups with customers to encourage repeat purchases and strengthen client relationships.
• Maintain store cleanliness, safety, and presentation in line with luxury retail standards.
• Handle payment transactions accurately and oversee merchandise preparation for delivery.
• Retain existing clients while proactively identifying opportunities to onboard new customers.
• Monitor and manage store inventory to ensure product availability and minimize discrepancies.
• Coordinate effectively with internal departments for smooth store operations.
• Work efficiently on systems such as POS, ERP, and Magento for billing, inventory, and order processing.

Skills
Jewelry Sales | Customer Relationship Management | Visual Merchandising | Retail Operations | POS & ERP Systems | Client Engagement | Luxury Sales | Inventory Management

Skills Required