We are looking for an enthusiastic and customer-focused Counter Sales Executive to join our gold jewelry showroom. The role involves assisting customers, understanding their requirements, showcasing jewelry designs, and ensuring a smooth buying experience while maintaining high levels of customer satisfaction.
Key Responsibilities:
Greet and assist customers at the jewelry counter with a friendly and professional approach.
Understand customer preferences and guide them in selecting gold jewelry items.
Provide detailed information about product specifications, quality, weight, and pricing.
Ensure proper handling, display, and security of gold jewelry items.
Achieve individual and store sales targets.
Manage billing, cash handling, and documentation of sales transactions.
Build and maintain long-term relationships with customers to encourage repeat business.
Stay updated with the latest gold jewelry designs, trends, and market updates.
Handle customer queries, complaints, and exchanges politely and efficiently.
Maintain the counter area with cleanliness, proper display, and adequate stock availability.
Requirements:
Minimum qualification: Graduate in any stream.
10 years of experience in jewelry sales or retail sales (preferred in gold/jewelry industry).
Good communication and interpersonal skills (Hindi/English/regional language).
Strong customer service and persuasion skills.
Basic knowledge of gold jewelry, purity (karat), weights, and pricing.
Presentable personality with professional grooming.
Ability to work in a fast-paced retail environment and meet sales targets.
Flexible to work on weekends and festive seasons.
Job Type: Full-time
Pay: ₹20,000.00 - ₹50,000.00 per month
Benefits:
Paid sick time
Work Location: In person
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