Client Styling & Experience - Provide expert styling advice tailored to each customer's preferences, lifestyle, and occasion. - Curate looks and recommend products that reflect the client's personality and the brand's elegance. - OAer insights on gemstone meanings, craftsmanship, and latest trends in luxury jewellery. - Build strong, lasting client relationships through attentive service and follow-ups. Sales & Product Knowledge - Achieve individual and store sales targets through executive client engagement and upselling. - Maintain in-depth knowledge of all product lines, collections, precious stones, and customisation options. - Communicate product value with confidence - covering material, design, and exclusivity. Visual Merchandising & Presentation - Ensure displays are elegant, well-stocked, and aligned with brand aesthetics. - Maintain product hygiene and presentation to luxury standards. Customer Relationship Management (CRM) - Record customer preferences, occasions, and purchase history to personalize future interactions. - Engage with clients through calls, messages, and exclusive previews/events. Team Collaboration - Work closely with Retail sales oAicers, karigars, and management to ensure seamless customer service. - Provide feedback on customer preferences and market trends. (ref:updazz.com)
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