Job Description

Company Overview:

Jewelbox

is a premium jewelry brand known for its craftsmanship, contemporary designs, and exceptional customer service. We're seeking an experienced and dynamic

Store Manager

to lead our retail team, drive sales, and deliver a superior customer experience.

Key Responsibilities:Sales & Customer Service

Drive daily, monthly, and annual sales targets. Ensure a consistently excellent in-store customer experience. Build long-term relationships with VIP and high-value clients.

Team Management

Recruit, train, and manage store staff. Conduct regular performance reviews and coaching sessions. Create a positive, motivated, and team-oriented environment.

Store Operations

Oversee daily operations including opening/closing, inventory, visual merchandising, and cleanliness. Ensure compliance with company policies, safety procedures, and audit standards. Manage stock levels, replenishment, and store security.

Reporting & Analysis

Track KPIs like footfall, conversion rate, average billing, etc. Prepare daily, weekly, and monthly sales and performance reports. Implement strategies based on data insights to improve store performance.

Requirements:

Bachelor's degree or diploma in Retail Management / Business Administration or related field. 4-8 years of experience in retail management; jewelry or luxury retail experience preferred. Strong leadership and interpersonal skills. Excellent communication and customer handling abilities. Proficiency in retail software and inventory management systems.

What We Offer:

Competitive salary + sales-based incentives. Staff discounts and exclusive employee benefits. Opportunities for career advancement within a growing brand. Training programs in sales, gemology, and customer service.
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?30,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Schedule:

Day shift Monday to Friday Weekend availability
Language:

English (Preferred)
Work Location: In person