Job Description

Job Summary:

We are seeking a dynamic and experienced

Jewellery Showroom Manager

to oversee and optimize showroom operations, ensuring seamless retail management and exceptional customer service. The ideal candidate will be responsible for store operations, inventory control, team leadership, and sales growth while maintaining high standards of professionalism and brand reputation.

Key Responsibilities:

Retail & Store Operations:

Oversee the day-to-day operations of the jewellery showroom, ensuring a smooth and efficient workflow. Implement and maintain standard operating procedures (SOP's) for optimal retail functioning. Monitor store cleanliness, visual merchandising, and overall ambience to create an inviting customer experience. Ensure compliance with company policies, safety regulations, and industry standards.

Jewellery & Product Management:

Maintain in-depth knowledge of jewellery products, trends, and market demand. Ensure accurate pricing, stock replenishment, and product display strategies. Coordinate with the inventory team to track stock movement and prevent shortages or excess stock.

Store Management & Sales Performance:

Set and achieve sales targets while ensuring excellent customer service. Monitor customer preferences and market trends to drive sales strategies. Train and motivate sales staff to enhance their product knowledge and selling skills. Handle escalated customer queries and ensure timely resolution of complaints. Foster strong relationships with VIP customers and enhance customer retention programs.

Team Leadership & Staff Management:

Recruit, train, and manage showroom staff to ensure high performance and productivity. Conduct regular performance evaluations and provide constructive feedback. Develop incentive programs and ensure team motivation to drive sales and customer satisfaction.

Financial & Budgetary Control:

Monitor sales figures, operating costs, and profitability metrics. Ensure efficient cash handling, billing, and adherence to financial protocols. Work closely with the finance team to track expenses and control operational costs.
Role: Retail Sales Industry Type: Gems & Jewellery Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales

Job Types: Full-time, Permanent

Pay: ?35,000.00 - ?50,000.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Paid time off Provident Fund
Schedule:

Day shift
Supplemental Pay:

Commission pay Performance bonus Yearly bonus
Work Location: In person

Expected Start Date: 22/05/2025