Job Description

A Jewelry Sales Executive is responsible for driving sales of jewelry products by providing excellent customer service, maintaining product knowledge, and ensuring a positive and appealing showroom environment. They build and maintain customer relationships, manage inventory, process transactions, and handle customer inquiries or complaints. Staying updated on the latest jewelry trends and understanding customer preferences are also key aspects of the role. Key Responsibilities:

Customer Engagement:

Greet and assist customers in the showroom, providing expert advice on jewelry selection and answering their questions.

Sales Generation:

Achieve individual and team sales targets by effectively promoting jewelry products and services.

Product Knowledge:

Maintain a comprehensive understanding of jewelry materials, designs, and trends to effectively advise customers.

Customer Relationship Management:

Build and maintain strong customer relationships through excellent service and follow-up, encouraging repeat business and referrals.

Showroom Presentation:

Ensure the showroom is well-presented, with attractive displays and a clean environment.

Inventory Management:

Conduct regular stock checks and assist with inventory management to maintain optimal stock levels.

Transaction Processing:

Accurately process sales transactions and manage customer returns or exchanges.

Complaint Handling:

Address customer complaints and concerns professionally and efficiently, resolving issues to ensure customer satisfaction.

Trend Awareness:

Stay informed about current jewelry trends, styles, and market demands to provide relevant advice to customers.
Skills and Qualifications:

Excellent Communication and Interpersonal Skills:

Effective communication is essential for interacting with customers, providing product information, and building relationships.

Sales Skills:

Proven ability to close sales, meet targets, and build customer loyalty.

Product Knowledge:

Strong understanding of jewelry materials, designs, and trends.

Customer Service Skills:

Ability to provide exceptional customer service, address concerns, and build positive customer relationships.

Attention to Detail:

Essential for accurate transaction processing, inventory management, and maintaining showroom standards.

Professionalism:

Maintain a professional demeanor and appearance while representing the brand.

Teamwork:

Collaborate effectively with other team members to achieve showroom goals.

Basic Computer Skills:

Comfortable using sales software and processing transactions.
Job Type: Full-time

Pay: ₹20,000.00 - ₹39,611.08 per month

Schedule:

Day shift
Work Location: In person

Speak with the employer

+91 9691459279