to join our jewellery Sales team. The ideal candidate will have proven experience in high-end or luxury jewellery sales, with a passion for delivering exceptional service and building strong customer relationships.
Key Responsibilities
1. Sales Generation
Assist customers in selecting jewellery that suits their style, preferences, and requirements.
Promote new arrivals and current collections to meet and exceed individual sales targets.
Provide expert information on product features, quality, design, and craftsmanship.
Consistently achieve and surpass monthly sales targets.
2. Customer Relationship Management
Build and maintain long-term relationships with customers to foster loyalty and repeat business.
Address inquiries and resolve post-purchase concerns professionally.
Conduct timely follow-ups to ensure customer satisfaction and engagement.
3. Store Operations
Ensure the store is well-maintained, clean, and reflects a luxury environment.
Handle billing and transaction documentation accurately and efficiently.
Support inventory updates and maintain premium product displays.
4. Product & Market Knowledge
Stay informed on current jewellery trends, luxury designs, and gemstone details.
Offer guidance on jewellery care, customization, and repair services.
Monitor market competitors and share insights for improvement.
5. Promotions & Marketing
Actively participate in in-store events, promotional campaigns, and Youtube live.
Share customer feedback and insights to enhance marketing and merchandising strategies.
6. Team Collaboration
Work closely with store managers and team members to meet overall store targets.
Share customer preferences and emerging trends to support buying and planning decisions.
Key Skills & Qualifications
Education:
Minimum High School / Diploma
Experience:
1 - 4 years of experience in luxury or ultra-luxury jewellery retail sales
Communication:
Strong verbal and interpersonal skills in English and local languages
Sales:
Demonstrated success in achieving sales targets
Customer Service:
Customer-centric with excellent problem-solving abilities
Product Knowledge:
In-depth understanding of jewellery materials, cuts, stones, and craftsmanship
Presentation:
Professionally groomed with a refined and polished appearance
Employee Benefits
Annual Bonus
Growth & Development Opportunities
Supportive and Collaborative Work Environment
Competitive salary plus sales incentives.
Staff discounts on purchases.
Training and career growth opportunities.
About company
Founded in 1905, Mangatrai Jewellers is a family business of five generations of reputed merchants dealing in Pearls, Diamond and Precious Gems. From a small humble beginning, Mangatrai Jewellers has evolved into a leading jewellers with a client base that straddles India, Europe, USA and the Gulf countries. Mangatrai Jewellers is now rebranded as DMJ - DARPAN MANGATRAI JEWELLERS And with growing online presence of the business, DMJ is set to reach greater heights in the online world of consumers. It is a wish for many to work for this company in the jewellery industry.
Company Info
Address:
6-3-883/8 Punjagutta X Roads Hyderabad Hyderabad Telangana 500082, Hyderabad, Telangana, India.
Job Types: Full-time, Permanent
Pay: From ?18,000.00 per month
Work Location: In person
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