Sonar Sansar - A Unit of Paul Jewellery House Pvt. Ltd.
About Us:
We are a
D2C jewellery brand with our own manufacturing setup
, offering
readymade and fully customisable gold, diamond, and silver jewellery
at
the lowest possible making charges
.
Hiring Timeline:
Immediate (within this month)
Role Overview:
We are looking for a well-spoken, organised, and customer-focused
Jewellery Sales & Client Relations Executive
to join our team.
This is not just a sales job - it's a blend of relationship management, follow-ups, and creative contribution.
Key Responsibilities:
Daily follow-up with customers and internal team on jewellery orders
Collect and record after-sales customer feedback
Regular follow-ups for payment receivables (debt recovery)
Track and follow up on monthly incentive scheme payments
After completing core responsibilities, support in counter sales (
no sales targets
)
Contribute ideas for online business expansion
Open to
Work From Home (WFH)
when required
Minimum
70 hours/week
work commitment
? Required Skills:
Gender:
Male (as specified by your requirement)
Communication:
Exceptionally soft-spoken, a patient and good listener.
Language Proficiency:
Fluent in
Bengali, Hindi, and English
(spoken and written).
Tech Savvy:
Basic computer knowledge, proficient in
MS Excel, MS Word, MS PowerPoint
, and professional email communication.
Digital Communication:
Comfortable and skilled in using
WhatsApp
for business communication.
Customer-Focused:
A genuine desire to serve customers, build rapport, and ensure their satisfaction.
Detail-Oriented:
Meticulous in tracking orders, payments, and customer interactions.
Proactive & Resourceful:
Ability to take initiative and contribute new ideas.
Adaptable:
Willingness to take on diverse tasks and grow within the role.
Integrity:
High level of trustworthiness and honesty, especially important in the jewellery business (Self-driven and reliable)
Facilities & Benefits:
Salary:
As per market ( Negotiable for experienced candidates*)
Medical Insurance
1 weekly off
1-month bonus
+
1 Yearly Holiday with the entire company team (a chance to bond and relax!)
Equal share in vendor-funded employee pool (usually 1-month bonus equivalent or more)
Training provided
for products, systems, and client handling
To Apply:
Call/WhatsApp: +91-7980302180
Email your CV to:
cc@sonarsansar.com
? Subject: Application for Jewellery Sales & Client Relations Executive
Sonar Sansar- a unit of Paul Jewellery House Private Limited
12,13,14 Sri Aurobinda Road Salkia Howrah-711106
Job Types: Full-time, Permanent, Fresher
Pay: ?6,500.00 - ?10,300.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Work from home
Ability to commute/relocate:
Howrah Salkia, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Language:
English (Preferred)
Location:
Howrah Salkia, West Bengal (Required)
Work Location: In person
Expected Start Date: 01/08/2025
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