Job Description

Key Responsibilities:

Customer Service:

Greet customers warmly, engage them in conversation to understand their needs, and provide personalized assistance to help them make well-informed jewelry purchases.

Sales:

Guide customers in selecting jewelry that aligns with their preferences, budget, and requirements. Explain product details, materials, and craftsmanship, and confidently close sales.

Product Knowledge:

Develop in-depth knowledge of our jewelry collections, including gemstones, metals, designs, and the latest trends to better educate and assist customers.

Upselling and Cross-Selling:

Introduce customers to complementary pieces, promotions, or services that enhance their shopping experience.

Inventory Management:

Monitor stock levels and inform management of inventory needs. Assist in regular inventory counts and ensure proper display of products.

Customer Relationship Management:

Maintain a database of clients, noting their preferences and special occasions to encourage repeat business.

Store Maintenance:

Ensure the store is clean, organized, and products are displayed attractively to provide a welcoming shopping environment.

After-Sales Service:

Address any after-sales inquiries, ensuring customer satisfaction and handling exchanges or repairs as per store policies.

Skills and Qualifications:

Proven experience in retail sales, preferably in jewelry or luxury goods. Excellent communication and interpersonal skills. Strong customer service orientation and ability to understand clients' needs. Attention to detail and a passion for jewelry and fashion trends. Basic knowledge of inventory management and familiarity with sales software. Team player with a proactive attitude and problem-solving skills.

Benefits:

Competitive salary In-store training and career development opportunities Employee discounts on jewelry purchases
Job Type: Full-time

Pay: ?12,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Work Location: In person