We are looking for enthusiastic and customer-focused
Jewellery Consultants
to join our
CaratLane franchisee store
in Dhanbad. The ideal candidate will be responsible for handling walk-in customers, showcasing jewellery, closing sales, and delivering a delightful customer experience. Candidates with prior retail counter sales experience are encouraged to apply.
Experience in jewellery sales will be an added advantage.
Key Responsibilities
Attend to walk-in customers and understand their jewellery requirements.
Showcase jewellery collections (gold, diamond, silver, etc.) and explain product features, pricing, and certifications.
Achieve individual and store sales targets through effective selling and customer engagement.
Ensure excellent customer service and build long-term customer relationships.
Handle billing, POS operations, and basic documentation as per store process.
Maintain product display, cleanliness, and visual merchandising standards.
Assist in inventory handling, stock movement, tagging, and daily stock counts.
Support store operations during promotions, festivals, and special sales events.
Required Qualifications & Experience
Minimum qualification: 12th Pass
Minimum 6 months of retail counter sales experience
(any retail segment).
Experience in
jewellery retail sales is preferred
but not mandatory.
Good communication skills in Hindi; basic English will be an advantage.
Presentable personality with a customer-oriented approach.
Willingness to work in shifts, weekends, and festive seasons.
Preferred Skills & Attributes
Passion for sales and customer service.
Ability to understand customer needs and recommend suitable products.
Basic knowledge of jewellery products (gold, diamond, purity, pricing) is a plus.
Team player with a positive attitude and learning mindset.
Compensation & Benefits
Competitive salary as per industry standards.
Incentives based on sales performance.
Job Type: Full-time
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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