Job Description

Job Overview

We are seeking a A Jeweler Store Manager is daily operations of a jewellery retail store. They ensure excellent customer service, manage staff, monitor inventory, drive sales, maintain store presentation, and safeguard valuable stock..

Key Responsibilities:

Sales & Customer Service:

Achieve and exceed sales targets. Deliver exceptional customer service and handle complex customer inquiries or complaints. Build strong customer relationships and encourage repeat business.

Team Management:

Recruit, train, motivate, and supervise sales associates and other staff. Create staff schedules and delegate tasks effectively. Conduct regular performance reviews and provide feedback.

Inventory & Merchandising:

Monitor stock levels, coordinate stock replenishment, and manage orders with suppliers. Ensure proper display, security, and presentation of jewellery and luxury items. Oversee pricing and tagging of merchandise.

Store Operations & Security:

Ensure the store complies with health, safety, and security standards, especially given the high-value stock. Implement loss prevention measures. Oversee daily cash handling, banking, and store opening/closing procedures.

Marketing & Promotions:

Coordinate in-store promotions and special events. Build partnerships with local businesses or influencers where relevant.

Reporting & Administration:

Maintain sales reports, staff records, and stock reports. Provide regular performance updates to regional or head office management.

Skills & Qualifications:

Proven retail management experience, ideally in jewellery, luxury goods, or high-value retail. Excellent leadership and people management skills. Strong sales and negotiation abilities. Trustworthy with a high degree of integrity. Knowledge of jeweler products, precious metals, and gemstones . Strong organizational and problem-solving skills.
Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Work Location: In person