Job Description

Posted Date 15 Sep 2025
Function/Business Area Customer Service
Location Mumbai Ulhasngr Ambarnth (31)-Ulhasnaga
Job Responsibilities 1. Monitor the work of data verification agents to reduce rejection rate

2. Ensure adherence to process service level agreement to meet TAT

3. Audit Customer acquisition forms verified by data verification agents

4. Extend support in regulatory audits

5. Train the stakeholders on submission of correct KYC documents

6. Circulate product and process updates to team and channel partners

7. Assist in activation, verification & feedback survey of COCP accounts
Education Requirement Graduation degree in any discipline (Full time/ Part time/

Correspondence)
Experience Requirement 4 - 6 years
Skills & Competencies 1. Knowledge of data verification

2. Customer query handling skills

3. Problem solving skills

4. Interpersonal skills

5. Target orientation

6. Attention to Detail
*

Location Map : Mumbai Ulhasngr Ambarnth (31)-Ulhasnaga