Job Description

Posted Date 08 Jan 2025
Function/Business Area Sales and Distribution
Location Baddi
Job Responsibilities 1. Responsible for Jio Home Delivery (JHD) in JC Operation

2. Manage and supervise various outbound channels to ensure high service

levels for JHD customers

3. Recruit, train & deploy outbound direct sales agents in JC area as

per the given target

4. Monitor refresher training on JHD process and product knowledge to

agents

5. Drive Lead Acceptance & Lead Delivery on day to today basis

6. Ensure JC Level Master Configurations on JHD platform - Agents,

Stores, PIN Codes, Products

7. JC territory planning to ensure 100% manning coverage

8. Supervise and manage General Trade & Own Store promoters (xDSS) for

Home Delivery

9. Propose improvements to ensure augmented customer experience

10. Monitor and gather competition/industry plan, initiatives, policies

and best practices
Education Requirement Graduate in any discipline / (MBA or equivalent preferred)
Experience Requirement Graduate: 4-8 Years / MBA: Min. 2-6 years
Skills & Competencies 1. Knowledge of managing , supervising direct sales teams of min 8-10

people

2. Knowledge of product and market

3. Knowledge of Direct Sales Practices

4. Team Recruitment Skills

5. Target orientation

6. Customer focus
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Location Map : Baddi