Jc Home Delivery Lead A
Job Description
: Job Responsibilities : 1. Responsible for Jio Home Delivery (JHD) in JC Operation 2. Manage and supervise various outbound channels to ensure high service levels for JHD customers 3. Recruit, train & deploy outbound direct sales agents in JC area as per the given target 4. Monitor refresher training on JHD process and product knowledge to agents 5. Drive Lead Acceptance & Lead Delivery on day to today basis 6. Ensure JC Level Master Configurations on JHD platform - Agents, Stores, PIN Codes, Products 7. JC territory planning to ensure 100% manning coverage 8. Supervise and manage General Trade & Own Store promoters (xDSS) for Home Delivery 9. Propose improvements to ensure augmented customer experience 10. Monitor and gather competition/industry plan, initiatives, policies and best practices Skills & Competencies : 1. Knowledge of managing , supervising direct sales teams of min 8-10 people 2. Knowledge of product and market 3. Knowledge of Direct Sales Practices 4. Team Recruitment Skills 5. Target orientation 6. Customer focus
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Job Detail
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Job IdJD3007105
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGwalior, Madhya Pradesh, India
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EducationNot mentioned
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ExperienceYear