Job Description

Job description

Some careers shine brighter than others.

If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Software Engineer

In this role, you will:

• Be work in shifts to monitor live alerts,analyse them and take proactive actions
• Analyse technical issues and provide solutions with effective use of existing techniques/tools
• Respond and resolve to consumer\xe2\x80\x99s enquiries/queries from production support prospective.
• Collaborate in the triage calls and regular updates to stakeholders.
• Document recurring technical issues with the solution provided
• Adherence to the timelines/SLAs on fixing the issues based on priority.
• Be available for support when any issue occurs outside the working hours.

Requirements

To be successful in this role, you should meet the following requirements:

• 2-4 years of previous production support experience including working in shift is a must.
• Experience on JAVA and Springboot is a must
• Strong analytical and problem solving capabilities is a must
• Self-motivated and ability to work independently is a must
• Experience in Mulesoft is desirable
• Experience in tools like Git, JMeter, Splunk, AppDynamics is desirable
• Strong communication skill is desirable
• Knowledge of any cloud technologies (AWS/GCP/Azure) is desirable

You\xe2\x80\x99ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by \xe2\x80\x93 HSBC Software Development India

HSBC