Job Description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. Wexe2x80x99re a technology company that leads with our humanityxe2x80x94driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
This role involves taking responsibility for designing, developing, testing, documenting, and analyzing modules or features within new or upgraded software systems and products. It includes executing implementations based on project plans and priorities. You may work on a variety of products, such as device drivers, patches, operating system modifications, EDI routines, graphics modules, and more. You'll contribute to moderately complex aspects of projects, combining independent work with collaboration. Regular updates to the manager on project/account status are expected

• Continuous effort required to uphold software features to defined standards and product functional requirements.
• Responsible for creating, executing, and automating feature test plans to validate customer use-cases and product capabilities.
• Proficient in executing test cases and generating comprehensive test reports with accompanying artifacts using Quality Center (QC/ALM).
• Skilled in hosting test plan reviews for assigned features and actively contributing to reviews led by other team members. Independently attends and provides input on functional requirements and specifications/RFCs during FTS reviews.
• Develops test cases that extend beyond the scope of FTS, encompassing compliance with commercial specifications and RFCs, as well as potential interactions with other features, including complex scenarios and topologies.
• Collaborates closely with engineers from embedded software, network management software, and hardware teams to validate integrated end-to-end solutions. Additionally, builds a deep understanding of product architecture and the ability to identify root causes of issues. Coordinates activities with North America test and development teams as needed.

The Must Haves:

• Proficient in Java/Python programming.
• Strong troubleshooting and problem-solving abilities are essential.
• Emphasizes teamwork and possesses strong interpersonal skills, along with the capacity to comprehend customer needs, expectations, and perspectives.
• Demonstrates the capability to handle multiple projects simultaneously.
• Exhibits effective communication skills, both in verbal and written forms, enabling seamless collaboration with remote QA and Development teams.
• A dedicated commitment to achieving product excellence and maintaining high quality standards.
• Takes a lead role within project teams of engineers responsible for software release and testing.
• Rapidly grasps advanced concepts and methodologies, actively contributing to their enhancement and extension for greater impact on the current project.
• Conducts knowledge-sharing sessions on various topics, ranging from moderate to complex subjects. These sessions cover areas such as protocol or RFC-related information, specific functional area presentations, or procedural methods.
• Encourages discussions on topics not directly related to products that can enhance processes or efficiency, including introducing new tools for testers.

Assets:

• Strong verbal and written communication skills.
• Self-motivated and dedicated to meeting deadlines independently.
• Thrives in a collaborative team environment.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. '