Job Description

Job Title : Java Production Support Total Experience: 6 to 8 years (Rel exp: 5 to 6 years) Job location: Hyderabad/Chennai Shifts: US Shifts (Night Shift only) Notice Period: 0 to 30 days Work Flexibility: WFO (Hybrid Mode Mandate Skills: Java , Springboot and Production Support. : Customer is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Customer delivers next-generation solutions that enable our healthcare partners to provide positive experiences to their consumers. Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Customer is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not discriminate on the basis of any protected attribute. Role Summary: This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role. Developers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers. May mentor less experienced team members. Essential Responsibilities : Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects. Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards. Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs. Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 supports when necessary. Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures. Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience. Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation. Other duties as assigned or requested. KEY SKILLS : Problem solving, root cause analysis, and issue resolution Minimum of 4 - 6 years hands on experience in Java, HTML, SQL, XML, Oracle, DB2, Web Services, API-Tokens, Message Brokers, Linux commands, Servers. Must have good debugging skills/Troubleshooting Skills, Good knowledge in handling Servers and Web Applications. Good to have knowledge in .Net and VB as added advantage. Tools: SoapUI, Dynatrace, Splunk CI/CD Tools: Urban Code, Deploy, control-M, ITSM practices. Roles and Responsibilities: Responsible for maintaining Web applications and Image applications and provide technical support. Should do root cause analysis or impact analysis and provide solutioning to the problems and provide improvement ideas. SHOULD BE WILLING TO WORK IN US SHIFT TIMINGS

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