Required Skills:
Strong hands-on experience with Unix/Linux environments.
Proficiency in Shell scripting or any other scripting language (e.g., Python, Perl).
Solid experience in SQL and ability to write complex queries.
Basic knowledge of Java and understanding of application architecture and logs.
Good debugging and problem-solving skills.
Familiarity with ticketing tools (e.g., JIRA, ServiceNow) and support processes (ITIL preferred).
Strong communication skills and ability to work under pressure in a fast-paced environment.
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