Job Description

We are seeking a well-organized and people-oriented

Janata Darbar Executive

to coordinate and manage citizen grievance redressal sessions (Janata Darbars) for a public office or political representative. The ideal candidate should be capable of managing large footfalls, maintaining records, and ensuring effective and respectful handling of public issues.

Key Responsibilities:

Plan and coordinate

Janata Darbar

sessions, including scheduling, logistics, security, and communication. Register and document grievances and petitions received from citizens during the Darbar. Facilitate smooth crowd management with the help of security personnel and volunteers. Prioritize and organize grievance submissions based on urgency and subject matter. Forward complaints and applications to relevant departments or officials for resolution. Maintain a

digital or physical database

of all grievances and track their resolution status. Prepare

daily/weekly reports

summarizing key issues raised and the action taken. Liaise with government departments and offices to follow up on forwarded matters. Act as a bridge between the public and the public representative, ensuring respectful and timely communication. Handle VIP visitors, media personnel, and other stakeholders attending the Darbar.

Required Qualifications:

Graduate in Public Administration, Political Science, Social Work, or a related field. 1-3 years of experience in public service, administration, or political office management. Strong communication skills in

Marathi, Hindi

, and basic

English

. Proficiency in basic computer tools (MS Office, spreadsheets, email) and digital data entry. Ability to remain calm and professional in high-pressure or crowded situations.
Send your resume and a short note on your public service experience

hrmanager@dfgservices.in

Location : Kothrud , Pune , Maharashtra

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person

Speak with the employer

+91 7796262363