Job Description

:
3-5 years in mulesoft with cloudhub experience.
Good integration experience
Admin and support roles experience/

. Position involves a role responsible for the support and administration of MuleSoft CloudHub Anypoint Platform -
. The administrator must possess a broad range of analytical/technical skills and Experience with enterprise-class services.
. The administrator will work with a technical staff team and experience troubleshooting and performance tuning of API/ESB/middleware components. Responsibilities: Administrator (MuleSoft) -

• Participate in activities such as production monitoring, Break fix resolution including bridge calls, problem solving, gap analysis and configuration resolutions, Communication of delays, meetings with development, vendor support and documentation, monitor jobs, emails, alerts and create reports based on activities.
• Identify automation opportunities, reduce manual activities, document support activities, and partner with development team on project and enhancement work.
• Notify, escalate and support failure, manage incident and problem tickets.
• Support production implementations and post- change validations
• Support of existing production applications including monitoring and break fix resolution.
• Transition of project deliverables to production support Modification of existing applications to resolve production issues Root cause analysis and preventative steps for repeated issues Resolve/ develop tactical solutions for reported problems.
• Excellent English oral and written communication skills.
• Willing to work on Oncall based on team ROTA

Skills:

• Java
• MuleSoft
• MySQL
• Telecommunications

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.