Must have 2-4 years of end to end TIBCO experience including support area.
Must have worked on applications deployments and code release into production
Must have working knowledge on TIBCO BW code debug, should have ability to code for minor enhancements.
Strong working experience in TIBCO Administration ie. installations on linux servers, writing hawk rules, setting up EMS configurations.
Mandatory Skills :
TIBCO Business Works 5.13
TIBCO Enterprise Message Service
TIBCO Hawk
TIBCO RV
TIBCO Admin
UNIX Shell Scripting
Should have experience with TIBCO Vendor support.
Executes / supports the Change and Release processes
Participate in activities such as production monitoring, Break fix resolution including bridge calls, problem solving, gap analysis and configuration resolutions, Communication of delays, meetings with development, vendor support and documentation, monitor jobs, emails, alerts and create reports based on activities.
Identify automation opportunities, reduce manual activities, document support activities, and partner with development team on project and enhancement work.
Notify, escalate and support failure, manage incident and problem tickets.
Support production implementations and post- change validations
Support of existing production applications including monitoring and break fix resolution.
Transition of project deliverables to production support Modification of existing applications to resolve production issues Root cause analysis and preventative steps for repeated issues Resolve/ develop tactical solutions for reported problems.
Excellent English oral and written communication skills.
Willing to work on Oncall based on team ROTA
Good to Have Skills:
TIBCO Business Events
TIBCO iProcess
TIBCO ActiveSpaces
TIBCO application development experience
Problem Solving Capabilities
Effective vendor and customer management
Technical Competencies:
TIBCO Business Works
TIBCO ActiveSpaces
TIBCO EMS
TIBCO Administrator
Oracle Database Java (basic understanding)
Core IT competencies (security SSH, SSL, web services SOAP, file transfers, firewall rules, messaging, etc.)
Good to have Tools Knowledge:
TIBCO Designer
TIBCO EMS Admin Tools(GEMS, etc.,)
TIBCO Hawk Console,
TIBCO Admin
TIBCO iProcess Workspace Manager
SQL Developer
SOAP UI
jVisualVM
Any XForwarding tool(MobaXterm, Xming, XShell, etc.,)
Nagios, AppDynamics, Wireshark, Solarwinds etc.,
Skills:
Nagios
Telecommunications
TIBCO
TIBCO Business Works
Wireshark
SQL
TIBCO Hawk
What you can expect from us:
Insights you can act on
While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.
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