Job Description

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union\xe2\x80\x99s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union\xe2\x80\x99s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group\xe2\x80\x99s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group\'s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

BNP Paribas IT Group Production is in charge to provide infrastructure, development and production support services to all IT applications used worldwide by all business lines. It encompasses a great variety of technologies and infrastructures. It is spanning from legacy systems to cutting edge Cloud technologies.

Furthermore, BNP Paribas IT Group Production, is being organized in several divisions. One of which is \xe2\x80\x9cOpen Digital Market\xe2\x80\x9d, and it is responsible to provide to all IT groupwide and centrally managed digital platforms. The managed platforms are as today: the API Management, Robotics, Tests and DevSecOps platforms.

This division is leveraging developer centric tools and frameworks, as to provide standardized IT services to business lines, developers and production engineers of the Group. Some of those services having very strong SLA: high availability to always-on service level, High throughput (billion calls a month), with high grade security level (secret to confidential).

Job Title:

ITOps/Production Engineer

Date:

Jan 2024

Department:

ITGP

Location:

Chennai

Business Line / Function:

Open Digital Market (ODM)

Reports to:

(Direct)

ISPL ITG OPS

Grade:

(if applicable)

(Functional)

ODM

Number of Direct Reports:

Directorship / Registration:

NA

Position Purpose

The ISPL mutualized OPS team is being built to take IT production activities to the next level. By leveraging BNP Paribas Paris teams\xe2\x80\x99 expertise and ISPL IT skills, the goal is to enable applications flawless production.

The Open Digital Market division is meant to provide a set of added value technical services to developers, production engineers and business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment.

The IT Ops/Production Engineer for Open Digital Market division will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc.

It will be secondarily responsible for operating the platform(s) on which it is being designated on its defined timeslots, as to allow a follow-the-sun service level when combined with Paris Team.

The position is primarily oriented towards technical actions; however, some coordination activities are also in the scope of the mutualised team to provide an end-to-end service.

To meet these challenges, the Open Digital Market division will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams.

A strong relationship is also to be built between the Open Digital Market division and its customers using its platforms.

The team\xe2\x80\x99s scope will be expanded in the future beyond the first set of described activities depending on platforms needs and the overall BNP Paribas IT organisation.

Responsibilities

Direct Responsibilities

\xc2\xb7 Execute requested actions based on defined procedures and processes:

o Linux, Windows, Kubernetes Administration

o Deploy OS & middleware security patches

o Deploy OS & middleware technical patches

o Deploy a product on a private cloud (IaaS and PaaS)

o Decommission non used servers and middleware

o Dynatrace Rollout/Migration/Dashboard

o Cloud Basics knowledge

o Grant accesses based on roles and with prior validation

o Execute other technical actions

\xc2\xb7 Coordinate above actions with other teams, especially Paris OPS & BP2I teams.

\xc2\xb7 Initially work will be done on Non-Prod environment followed by Prod access and activities

Contributing Responsibilities

\xc2\xb7 Contribute to the knowledge transfer with Paris OPS teams

\xc2\xb7 Contribute to the definition of procedures and processes necessary for the team

\xc2\xb7 Help build team spirit and integrate into BNP Paribas culture

\xc2\xb7 Contribute to the regular activity reporting and KPI calculation

\xc2\xb7 Contribute to continuous improvement actions, especially by proposing automation, scripting, self-healing approaches

\xc2\xb7 Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope

Technical & Behavioral Competencies

\xc2\xb7 Knowledge of ITIL

\xc2\xb7 General IT infrastructure knowledge

\xc2\xb7 Particular knowledge and experience with RedHat Linux, Windows, Docker/Kubernetes, WAS, CFT and MQ Series

\xc2\xb7 Experience with Ansible scripting

\xc2\xb7 Operational knowledge of DevOps tooling DevOps (Gitlab, Artifactory, Jenkins, SonarQube, Ansible, ArgoCD, Digital.ai Release\xe2\x80\xa6)

\xc2\xb7 Operational knowledge of Autosys

\xc2\xb7 Familiarity with database technology is required: Oracle, PostgreSQL, Cassandra and SQL Server. Capability to execute basic scripts and queries

\xc2\xb7 Good written and spoken English (TOEFL 600 or equivalent)

\xc2\xb7 Measure and identify areas for improving Quality and overall Delivery

\xc2\xb7 Able to communicate efficiently

\xc2\xb7 Good Team Player

Specific Qualifications (if required)

Can be a plus for API Mgmt Platforms:

\xc2\xb7 Google Apigee Knowledges

\xc2\xb7 IBM Cloud Public stack \xe2\x80\x93 Cloudflare (anti-ddos, LB, FW, VIP, WAF functions) knowledges

\xc2\xb7 RedHat Openshift Kubernetes Services knowledges

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Ability to deliver / Results driven

Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to set up relevant performance indicators

Analytical Ability

Ability to develop others & improve their skills

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

Qualifications

NA

BNP Paribas