Job Description

IT Technician

A family run business is looking an IT technician to be first employee to kick start the set up of a new office based in Mohali to take on all aspects to do with IT for the organisation.

As an IT Technician you will be required to:

Install, maintain, and repair systems.

have a good knowledge of computers, including hardware, software and ability to research software and apps.

Being involved in efficiently delivering IT related projects.

Investigate performance related tasks a software can offer and use this knowledge to train the end user.

Have the ability to use non technical terms to provide remote and on-site technical support and training to operators and internal teams.

Conduct performance testing on equipment across the organisation

Assist the company by suggesting and implementing time saving methods to improve efficiency.

Build strong relationships with your manager by providing excellent service and timely solutions.

Using Social media apps to promote products by creating posters to increase brand awareness.

Working on the back end of our E commerce store to change prices, make web page amendments/imprivements and store layouts using Shopify.

Assist with relevant IT aspects for on/off boarding new employees

Maintain and improve cloud infrastructure

What You need to bring:

The ideal candidate will

Have experience using Fastfields

Has HTML and liquid coding understanding.

Have experience using Shopify

Have experience in creating Social Media posts

Excellent knowledge in Windows 11 installation and configuration

Excellent knowledge with Microsoft 365 administrative suite

Proven experience in problem solving & fault-finding skills including decision making, clear communication, research & analysis skills.

Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc...

2+ years' experience working with medium-large businesses along with a minimum of 3 years' IT experience in a corporate or services environment

Excellent knowledge of user & group management

Ability to learn on your feet

Strong communication skills

Excellent troubleshooting and problem resolution skills

Excellent customer experience

Positive attitude to work

Strive to continuous improvement

Able to work independently under pressure

If you have 3 years experience in a corporate IT environment and would like the oppurtunity to have a steady income please apply.

What can we offer the right candidate:

Salary - INR 18,000 per month

Complimentary teas/coffees

Job stability (once a a three month probationary period is passed)

Oppurtunity to make a difference and be noticed in the organisation.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

* Paid time off