Job Description

Key Responsibilities:

Hardware & Device Management

Install, configure, and maintain laptops, desktops, and mobile devices Troubleshoot hardware issues and coordinate repairs when required

Network & Connectivity

Manage and maintain office Wi-Fi, LAN, and internet connectivity Monitor network performance and resolve connectivity issues

CCTV & Security Systems

Oversee installation, maintenance, and troubleshooting of CCTV systems Ensure proper backup and storage of CCTV footage

Software Support

Install and update basic software, drivers, and tools on employee systems Resolve software-related queries and provide user support

IT Maintenance & Asset Management

Maintain IT inventory (hardware & software licenses) Ensure regular updates, antivirus protection, and data security measures

End-User Support & Training

Provide prompt technical support to employees across departments Assist users in troubleshooting email, ERP, printers, and basic applications

Documentation & Reporting

Maintain IT maintenance logs, user access records, and IT asset documentation Report system issues and escalate to external vendors when required

Key Skills & Requirements:

Diploma / Bachelor's degree in IT, Computer Science, or related field 2-4 years of relevant IT support/maintenance experience (preferred in manufacturing sector) Strong knowledge of Windows OS, networking fundamentals, and hardware troubleshooting Familiarity with CCTV systems, Wi-Fi routers, and basic IT security best practices Good problem-solving and interpersonal communication skills Ability to multitask and handle fieldwork within the premises
Job Type: Full-time

Pay: ?15,000.00 - ?22,000.00 per month

Benefits:

Food provided Health insurance Leave encashment Paid time off Provident Fund
Shift:

Day shift
Work Days:

Weekend availability
Work Location: In person