Job Description

The IT Technician Executive is responsible for supporting internal IT operations by ensuring the smooth functioning of company systems, network infrastructure, and security-related technologies. This role involves diagnosing and resolving hardware, software, system, network, and surveillance system issues to support daily office operations.

Key Responsibilities

Provide technical support to internal users for desktops, laptops, printers, and office IT equipment. Diagnose, troubleshoot, and resolve hardware, software, and operating system issues. Install, configure, and maintain computer systems, applications, and peripherals. Manage and support company systems, including servers, operating systems, and core business applications. Monitor, maintain, and troubleshoot the overall company network, including LAN, WAN, Wi-Fi, routers, switches, firewalls, and internet connectivity. Install, configure, maintain, and troubleshoot CCTV and camera surveillance systems, including NVR/DVR, IP cameras, cabling, and monitoring software. Ensure proper functioning, recording, and access control of camera and surveillance systems. Manage user accounts, access rights, email systems, and permissions in accordance with company policies. Perform routine system maintenance, updates, backups, and security checks. Maintain IT asset inventory, licenses, network diagrams, and technical documentation. Coordinate with vendors and service providers for IT systems, networking, and camera-related support. Ensure compliance with internal IT policies, data security standards, and company safety requirements. Assist in IT projects such as system upgrades, network enhancements, surveillance system expansion, and office relocations. Provide basic IT and system usage guidance to employees when required.

Requirements & Qualifications

Diploma or Bachelor's degree in Information Technology or a related field. Experience in internal IT support, system administration, and company networking. Knowledge of computer hardware, Windows/macOS systems, and office applications. Basic to intermediate understanding of LAN/WAN, networking, and IT security. Experience with CCTV / camera system installation and troubleshooting. Good problem-solving, communication, and documentation skills.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person