Job Description

Junior IT Technician (India Office)

Location:

India (On-site Role)

Shift:

Regular Working Hours

Company Name- Hoolime Technologies

Office Location- IT Park Chandigarh

Work Status- Office

Shift- Day

About the Role

We are looking for a

Junior IT Technician

to join our India office. The ideal candidate will provide daily support across

hardware, software, and basic network troubleshooting

, with a strong focus on

hardware solutions

. This is a great opportunity for someone with hands-on technical skills who is eager to grow their career in IT support.

Key Responsibilities

1. Hardware Support

Setup, configure, and maintain desktops, laptops, and peripherals for office employees. Troubleshoot and repair hardware issues (printers, scanners, office equipment). Perform regular maintenance and system upgrades. Maintain accurate records of IT hardware inventory. Assist with employee onboarding/offboarding by preparing and managing hardware assets.

2. Software Support

Install and configure operating systems and approved software. Provide end-user assistance for software-related issues. Support during software upgrades and patch installations.

3. Network Support

Perform basic troubleshooting for LAN/Wi-Fi issues. Assist in maintaining network devices (switches, routers, access points). Provide support for VPN connections for secure access to company resources.

4. General Responsibilities

Log IT issues and resolutions in the ticketing system. Follow company IT policies to ensure data security and compliance. Communicate effectively with employees, offering clear guidance and support.

Required Skills & Qualifications

Diploma in Computer Hardware (minimum qualification). Basic understanding of networking concepts (LAN, Wi-Fi, VPN). Hands-on experience troubleshooting desktops, laptops, and printers. Familiarity with Windows OS and common software installations. Strong problem-solving and proactive approach to technical challenges. Good English communication skills (spoken and written).

Work Schedule

Regular office hours (on-site, India office). Primary focus on

hardware support

, with additional responsibilities for software and network assistance.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Work Location: In person