Job Description

IT Systems & Infrastructure Administrator

Location:

All positions work onsite in our Mysore, India office located at: 1st Floor, 5669, Wekreate Space Doddamane, General Thimmaiah Road, Mysuru, Karnataka, 570017.

Status:

Full-time, onsite.

Find out more about our culture at :

https://strivanthealth.com/careers/



Strivant Health is a fast-growing Medical Billing/Revenue Cycle Management company. We partner with physician practices to improve revenue cycle operations by optimizing people, processes, and technology. We provide Coding, Medical Billing, AR Follow-up Collections, Call Centers, Cash Applications, Patient Access, Authorizations, Credentialing, and Analytics designed to maximize our provider clients' revenue. This allows our client providers to stay focused on the practice of medicine rather than the business of medicine. We have worked with over 10,000 providers representing 32+ specialties and over 30+ technology platforms in our 20+ years of business.



IT Systems & Infrastructure Administrator - Position Summary

At Strivant Health, we're looking for a skilled and forward-thinking IT Systems & Infrastructure Administrator to be the backbone of our technology operations supporting our Mysore, India location. In this role, you'll do more than just keep the lights on--you'll secure, and optimize the systems that power our people and our mission. If you're driven by innovation, thrive in dynamic environments, and want to make a real impact through technology, this is your opportunity to lead from behind the scenes and shape the future of healthcare IT.



We are seeking an experienced and highly skilled Technology Services Administrator with 5-10 years of hands-on experience to manage and support our IT infrastructure. The ideal candidate will be responsible for ensuring the smooth operation, security, and scalability of our systems, networks, and applications. This role demands strong technical expertise, excellent problem-solving abilities, and a proactive mindset.



What You'll Do - Your Impact Matters

As our IT Systems & Infrastructure Administrator, you will:

Administer and maintain core infrastructure systems including Active Directory, Azure AD, DNS, DHCP, file servers, and virtualization platforms (VMware/Hyper-V).



Monitor and optimize network and server performance, troubleshoot connectivity issues, and ensure high availability.



Implement and enforce cybersecurity best practices--firewalls, antivirus, data protection, and compliance protocols.



Support cloud environments such as Microsoft 365 and Azure, ensuring secure and efficient access for all users.



Respond to system alerts, resolve hardware/software issues, and perform root cause analysis to prevent recurrence.



Collaborate with vendors for procurement, licensing, and support agreements.



Document systems and procedures to ensure knowledge continuity and operational transparency.



Provide technical support to both on-site and remote employees, ensuring a smooth user experience.



Manage network infrastructure, including switches, firewalls, and wireless access points.



What You Bring to the Table



Bachelor's degree in Computer Science, Information Technology, or equivalent experience.



5-10 years of experience in IT infrastructure administration.

Strong knowledge of:

Windows Server and Linux administration



Active Directory and Azure AD



Networking (TCP/IP, VLANs, VPNs, firewalls)



Microsoft 365 administration and support



IT security tools and best practices



Desktop deployment and end-user support



Excellent troubleshooting, communication, and organizational skills.



Ability to manage multiple priorities in a fast-paced environment.

Bonus points for:

Certifications such as CompTIA Network+/Security+, Microsoft Certified (MCSA/MCSE), Cisco (CCNA/CCNP)

E xperience with:

Microsoft Intune



Fortinet firewalls and security appliances



SQL Server and reporting tools



PowerShell scripting



AWS or other cloud platforms



Software development or automation skills



Working with US teams



Why Join Us?



Join a mission-driven healthcare organization where your work truly matters.



A Culture of Excellence - We value accuracy, innovation, and teamwork. Your work shapes a positive workplace culture.



A Supportive Team - Work with like-minded professionals



Opportunities to drive change and improve processes for greater efficiency.

Find out more about our culture at :

https://strivanthealth.com/careers/



We are looking forward to reviewing your resume!