Job Description

Required Qualifications

1)

Education

: BSc (IT / BCA / BE (IT/CS) / Diploma (skills-first approach)
2)

Experience

: 2-5 years of experience in a hands-on IT Role (SME environment preferred)
3)

Strong understanding of:

Google Workspace Admin and/or Microsoft 365 Admin Backups + restore (must know how to validate backups) Networking fundamentals (Wi-Fi security, routing basics, firewall concepts) Security basics (MFA, least privilege, phishing prevention)

4) Preferred (Good to have)

Intune / JAMF / any MDM exposure Power BI / Looker Studio dashboards Basic scripting(PowerShell) for automation Prior experience handling sensitive customer data environments

=> Key Responsibilities

1. Security & Governance -

Implement and enforce MFA / access control / role-based permissions. Strengthen endpoint security, patching, device encryption, and basic incident response. Network hygiene: Secure Wi-Fi (guest vs internal), firewall rules, VPN (as required) Cloud, Email & Data Organization Admin ownership of Google Workspace and/or Microsoft 365 Improve email organisation (shared inboxes, groups, retention, anti-phishing) Define and maintain folder structure + naming standards + permissions

2. Backup & Recovery

Design and execute a data backup strategy(3-2-1 approach preferred) Schedule backups + perform restore drills for critical data IT Operations & Internal Communication Hardware/software standardization (Windows / Apple devices, printers, scanners, NAS) IT Helpdesk basics + asset register + access documentation

3. AI & SaaS Enablement

Execute and implement AI Tools / SaaS for departments(securely and responsibly) Drive adoption/training of Google Apps, MS 365, and Apple workflows for staff + technicians
Job Types: Full-time, Permanent

Pay: ?300,000.00 - ?450,000.00 per year

Benefits:

Health insurance Work from home
Work Location: In person