to join our team. The candidate will be responsible for supporting the IT infrastructure, deployment and maintenance of BIM software and tools, and ensuring a secure, reliable, and efficient IT environment that enables smooth project execution.
Key Responsibilities:
Provide first?level technical support (onsite and remote) for hardware, OS, basic network, and standard business applications
Troubleshoot and resolve user incidents via the ticketing system, escalating to senior admin
Create, modify, and deactivate user accounts, mailboxes, and access permissions following IT policies
Assist with employee onboarding and offboarding, including device preparation, account setup, and access revocation.
Install, configure, and update operating systems and approved software on workstations and laptops.
Monitor BIM workstation performance (CPU, RAM, GPU, storage) and coordinate hardware upgrades or tweaks to meet project and model size requirements
Assist in configuring and maintaining servers, networks, and storage systems.
Support BIM software (Autodesk Revit, Navisworks, etc.), ensuring seamless operation and compatibility for workflows.
Maintain network security measures, including antivirus updates, system patches, and access controls.
Monitor backups, disaster recovery systems, and data protection procedures.
Support cloud-based infrastructure (AWS, Azure) and virtualization environments (VMware, Hyper-V).
Develop scripts and automation processes to improve IT operational efficiency.
Maintain documentation of system configurations, policies, and procedures, and coordinate with vendors for IT services.
Qualifications:
Education
: Bachelor's degree or diploma in Computer Science, Information Technology, or related field (or equivalent experience).
Experience
:
0-2 years of experience as a System Administrator, preferably in the AEC or BIM industry.
Proven experience in supporting BIM tools like Autodesk Revit, Navisworks, etc, will be an added advantage.
Technical Skills
:
Proficiency in network protocols, firewalls, and VPNs.
Certifications like CompTIA Security+, CCNA, MCSA, preferred
Exposure to cloud platforms (AWS, Azure, Google Cloud) or virtualization.
Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
Familiarity with antivirus tools, system updates, and basic cybersecurity practices.
Experience in database management (SQL, NoSQL) and knowledge of scripting languages (e.g., PowerShell, Python) is a plus.
Soft Skills:
Strong troubleshooting and problem-solving skills.
Clear communication and willingness to support users.
Ability to learn quickly and follow instructions.
Team player with a proactive approach to continuous improvement.
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?25,000.00 per month
Work Location: In person
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