who will assist in maintaining and supporting Orbo.ai's IT systems, networks, and hardware. The ideal candidate is eager to learn, detail-oriented, and proactive in ensuring a smooth and secure IT environment for all teams.
This role offers hands-on exposure to modern infrastructure management, user support, and cybersecurity best practices in a high-tech environment.
Key Responsibilities
Assist in the setup, configuration, and maintenance of desktops, laptops, and servers (Windows/Linux/Mac).
Provide first-level technical support to employees for hardware, software, and connectivity issues.
Monitor system performance and report any irregularities or downtime.
Manage user accounts, email setups, and access rights under supervision.
Support the implementation of IT security policies, antivirus updates, and patch management.
Help maintain documentation for IT processes, asset inventory, and troubleshooting logs.
Coordinate with vendors for IT procurement, installations, and maintenance.
Assist in network management - routers, switches, firewalls, and VPNs.
Support data backup, recovery, and system update activities.
Collaborate with the IT and engineering teams for system improvements and automation projects.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field.
0-2 years of experience in IT support, system administration, or network operations (internship experience counts).
Basic understanding of networking concepts (LAN/WAN, DNS, DHCP, VPN).
Familiarity with Windows and/or Linux operating systems.
Knowledge of hardware troubleshooting and system setup.
Strong problem-solving and multitasking abilities.
Excellent communication and teamwork skills.
Eagerness to learn and adapt in a fast-paced, tech-driven environment.
Good to Have (Optional)
Exposure to cloud environments (AWS, Azure, or Google Cloud).
Basic scripting knowledge (PowerShell, Bash, or Python).
Awareness of cybersecurity fundamentals.
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals.
Why Join Orbo.ai?
Opportunity to work in a rapidly growing AI and imaging technology company.
Learn from industry experts while managing real-world infrastructure.
Exposure to modern IT systems, cloud, and AI-driven operations.
Collaborative and growth-oriented work culture.
Competitive compensation and professional development opportunities.
Job Types: Full-time, Permanent
Pay: ?100,000.00 - ?300,000.00 per year
Benefits:
Health insurance
* Life insurance
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