Job Description

Department

- Information Technology

Title

- Software Engineer II

Location

- Chandigarh

No. of Positions

- 2

Experience

- 3+ Years

Job Type

- Full-Time

Shift

Timings

- IST/PST

Position Summary -

This is a dynamic environment and the successful candidate will need to be a self-starting, hands-on, quick learning, detail oriented, highly motivated individual that works well in a team setting.



The IT-System Administrator is responsible for managing, maintaining, computer systems and networks ensuring their stability, optimal performance while providing technical configurations and support.



Providing support to end user staff, daily issues, both Network & Security Infrastructure, work with other Administrators to help resolve daily issues that arise.



Provide support in a heterogeneous environment that include Dell, HP, Lenovo Hardware, Cisco switches,



Servers, Laptops, workstations, SAN | NAS, Microsoft & Linux Operating systems.



Implementing process, procedures and policies using Change Control, implementing highly available



infrastructure. Excellent written and oral communication skills are required. Good customer service,



troubleshooting and documentation skills required.

Skills & Qualifications -

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience:

Extensive experience in Systems administration, Network devices, Applications,



Installation, implementation, and troubleshooting.

Certifications:

Industry certifications such as Microsoft, Linux or equivalent are highly desirable.

Technical Skills:

Strong knowledge of Server and client Operating systems, Configuration of Cisco



switches, Firewalls, Backup | Recovery, Jira, Service ticketing, User management, Access controls,



Database servers.

Problem-Solving Skills:

Excellent analytical and problem-solving skills.

Communication Skills:

Strong written and verbal communication skills.



(Knowledge of Cloud infrastructure is a Plus).

Essential Job Duties -

Installation, configuration of systems (Servers and client workstations - Microsoft | Linux). Troubleshooting of Operating system issues, hardware issues & provide technical support to end-users, following the IT ticketing system. Assist with Network infrastructure configurations (Cisco switches, firewalls) support and maintenance. Apply Security patches (Microsoft and Linux systems), firmware upgrades and application upgrades. Installation and configuration of various Applications not limited to Antivirus, malware tools, Backup tools, Database server | client, Java, Apache Tomcat, nginx tools etc. Install and manage server virtualization technologies - VMWare Server ESX, Microsoft Hyper V. Active Directory -User management, Group policy rules and configuration, Security groups, Access controls, permissions, AD Backup | recovery. Working on Google Workspace - Email | distribution groups creation, configurations, security rules and management, Spam control, whitelisting domains. Troubleshooting and resolving network issues for End users ensuring system connectivity and reliability. Work on critical network services - LAN, DHCP, SFTP, Wireless network, Virtual machines, VPN, MFA. Continuous monitoring of IT systems health, performance, Log management tools, Alert notifications. Backup | Recovery - Technical implementation of backup & recovery - Applications, Servers, OS, Virtual machines, Database servers, schemas. Monitoring network, systems performance, identify bottlenecks & Implement solutions to optimize performance and capacity. Build & support the Development, QA, Production Servers - Application environments based on different OS (Windows & Redhat Linux), Microsoft Hyper-V, VMware ESXi, SAAS based hosted server environment Linux | Windows servers. * Research and provide expertise on integration, installation of third party software and tools.