Regular monitoring and maintenance of all CCTV systems across:
Central Kitchen
All cafe
Cheese Factory
Le Colonial Suite
All Cafe de Pondicherry outlets
Ensure timely backup of CCTV footage as per policy.
Troubleshoot camera connectivity or storage issues.
Coordinate with vendors for repairs or replacements.
2. POS Support (Petpooja & Wawha)
Resolve daily operational issues raised by outlet teams.
Coordinate with Petpooja/Wawha support for technical queries or software bugs.
Ensure uninterrupted billing and order management system.
Provide training to new staff on usage and updates.
3. IT Asset Management
Maintain inventory of all IT assets including laptops, desktops, POS devices, printers, etc.
Tagging, tracking, and maintaining asset issuance and return records.
Monitor asset health and report for upgrades or replacements.
4. Tally Backup Management
Schedule and manage daily/weekly Tally backups across finance and accounts team.
Coordinate with finance for backup verification and audit requirements.
Ensure Tally data is securely stored and retrievable at all times.
5. Network & Connectivity Support
Monitor internet connectivity and LAN performance across:
Head Office
Production Units
All Outlet Locations
Troubleshoot downtime, router/modem issues, and switch configurations.
6. HR Software & General IT Queries
Address login or technical issues with HR software (e.g., attendance, payroll system).
Support team members with software installation, email issues, and printer connectivity.
Document and escalate unresolved issues to higher-level support if needed.
7. Hardware Maintenance
Diagnose and fix issues in computers, printers, barcode scanners, and related devices.
Conduct preventive maintenance checks at:
Cheese Factory
Central Kitchen
Le Colonial Suite
All Cafes
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
Health insurance
Provident Fund
Shift:
Day shift
Work Location: In person
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