to provide technical support for our clients using our IT and payroll software solutions. The role involves troubleshooting software and hardware issues, maintaining databases, and ensuring excellent customer service.
Key Responsibilities
Provide client support for IT and payroll software.
Troubleshoot and resolve software, database, and hardware issues.
Develop and maintain
SQL databases
,
Crystal Reports
, and
Visual Basic
applications.
Install, configure, and support
biometric and time attendance devices
.
Communicate effectively with clients and document technical solutions.
Qualifications
Diploma or Bachelor's in IT, Computer Science, or related field.
Proficient in
SQL
,
Crystal Reports
, and
Visual Basic
.
Knowledge of
biometric/time attendance systems
and general IT troubleshooting.
Strong communication, analytical, and problem-solving skills.
Experience in software or payroll system support is an advantage.
What We Offer
Competitive salary and benefits.
Training and career growth opportunities.
Supportive and collaborative work environment.