Job Description

Company Overview
KMK Consulting Inc. is a leading provider of actionable insights in the life sciences industry, specializing in Commercial Analytics, Sales Planning & Operations, and HEOR|RWE. We partner with pharmaceutical and biotech clients to transform complex data into strategic solutions that drive commercial success, optimize patient journeys, and enhance real-world outcomes. Our tailored approach--whether project-based, on-site, or hybrid--ensures we support our clients every step of the way, fostering innovation and measurable impact. Headquartered with a global presence, KMK is committed to elevating success and improving patient care through evidence-based analytics and deep industry expertise. Learn more at kmkconsultinginc.com.
IT Support Specialist (PHP-Python-jQuery-Linux-MySql):
We are looking for a highly capable IT support specialist to provide technical assistance to cross team. In this role, your duties will include Troubleshoot, debugging, and identifying root cause of any issue, cross team support, managing production, and UAT deployment. Also provide KMK Tools training and Log bugs and enhancement requests in JIRA tools.
To ensure success as an IT support specialist, you should have good knowledge of Excel, SQL, PHP, Python, jQuery, MongoDB, and Linux basic commands.
IT Support Specialist Responsibilities:

• Work with cross team to support and fix production and UAT issues or queries.

• Troubleshoot, debug, and identify root cause analysis of issues.

• Provide technical assistance to cross team members.

• Log bugs and enhancement requests in JIRA tool.

• Provide cross-team support.

• Resolve technical issues in a timely manner using available resources.

• Maintaining databases and ensuring system security.

• Keep proper documentation of deployments and releases.

• The preferred candidate must have work experience in PHP, Python, and jQuery.

IT Support Specialist Requirements:

• Knowledge of SQL (preferable experience with MySQL)

• Good knowledge of Excel.

• Good knowledge of JSON.

• Knowledge of programming languages (e.g. Python, PHP, Javascript/jQuery) is a plus

• Familiarity with databases (e.g., MySQL, MongoDB)

• Linux Shell/Ubuntu/AWS experience is a plus.

• Experience with Apache web server configuration is a plus

• Good understanding of code versioning tools, such as Git and deployment procedures

• Excellent communication and teamwork skills

• Great attention to detail and analytical mind

• Strong troubleshooting and critical thinking skills

Good to have skills:

• Having experience with AWS services like EC2, S3 instances etc.

• Experience with CI/CD tools

• Understanding of Docker

About KMK consulting Inc
KMK Consulting brings together a range of functional competencies in marketing science, market research, forecasting and sales force effectiveness to provide our biopharma clients with fully integrated solutions that support their commercial success.
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