We are seeking a highly skilled IT Support Specialist full time position at Walnut Medical, Mohali.
Company Description
Walnut Medical, a medical device, Payment Systems & connected Embedded Systems design
development & manufacturing company, is headquartered in Mohali, Punjab, India. The company has
production units in Mohali & in &hra Pradesh Medtech Zone, AMTZ Visakhapatnam, India. Walnut
Medical specializes in manufacturing medical devices in the Respiratory, Over the Counter,
Neurology/Neuro-Rehabilitation segments, including the world's most accurate Blood Pressure Monitors
with proprietary technology. The product range includes Digital Blood Pressure Monitors, Thermometers,
Nebulisers, Oxygen Concentrators, & more. Additionally, Walnut group has expanded into Point of Sale
(POS) payment devices, focusing on digital payments.
The company now plans to expand into Consumer electronics & automotive electronics, & is looking
for industry leaders to join it in the journey of making it a mainstream vertical
Qualifications:
Grad./Post Grad./ Diploma/ITI -IT/CS/ Any related technical field with at least
2 years of experience
in IT troubleshooting, network management, & software support.
Salary-
As per experience & performance in the interview
:
We are looking for an experienced IT Support Specialist to join our team. The ideal candidate will be responsible for overseeing the company's IT infrastructure, cybersecurity, compliance, digital transformation &managing software development projects
Roles & Responsibilities:
Technical Skills:
Diagnose & repair hardware issues in computers & related devices.
Troubleshoot & resolve software issues, including operating systems & application errors.
Provide support for Local Area Network (LAN) issues, including connectivity problems & network maintenance.
Manage the installation, configuration, repair & maintenance of IT systems, networks, servers, & data centres (CCTV, Projector, WiFi, Scanners, Printers, Desktops, Laptops, Hard Disk, CD Drives, Sound Blaster Cards CPU, Memory Etc.))
Manage routine updates & patches for software & network systems.
Respond to IT-related queries/issues & provide efficient technical support in a timely & effective manner.
Set up new user accounts & ensure proper access rights across the system.
Maintain & support data backup & recovery processes.
Implement cybersecurity best practices to protect company data, intellectual property, & patient-sensitive information.