It Support Specialist

Year    KL, IN, India

Job Description

Role Summary



We are looking for a motivated and detail-oriented E-commerce / Online Sales Executive to join our digital team. You will be responsible for managing the company's online sales platforms, ensuring a seamless customer experience, and supporting the growth of our e-commerce channels. This role is perfect for someone who understands digital commerce and wants to grow in the fashion and lifestyle sector.

Key Responsibilities



Manage product listings across the company's website and other e-commerce platforms (titles, descriptions, pricing, images).
Monitor and update inventory to ensure accurate stock visibility.
Process online orders, coordinate with the logistics/warehouse team for smooth dispatch and delivery.
Track customer orders, returns, exchanges, and resolve customer issues related to online purchases.
Plan and implement online promotions, offers, product launches, and campaign activities.
Assist the marketing team with digital promotions, including social media, email campaigns, and Google Ads.
Analyze web traffic and sales data to suggest improvements in product visibility and conversion rates.
Optimize the user experience (UX) of the e-commerce website -- navigation, speed, mobile-friendliness.
Coordinate with designers/photographers for visual content (product images, banners).
Stay updated with e-commerce trends and competitor activity.

Qualification



BCA or MCA or Diploma

Experience



Minimum 2 Years of Experience

IT Support Specialist/ System Admin/ Online- sales Coordinator

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Provident Fund
Ability to commute/relocate:

Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Deadline: 06/10/2025
Expected Start Date: 06/10/2025

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Job Detail

  • Job Id
    JD4371220
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year