: Provide assistance to users experiencing hardware, software, or network issues. This includes diagnosing problems, offering solutions, and ensuring timely resolution of technical challenges.
2
Installation and Configuration
: Install and configure computer hardware, software, systems, networks, printers, and scanners. This may also involve setting up new user accounts and managing permissions.
2
System Maintenance
: Monitor and maintain the health and performance of computer systems and networks. Regularly perform system checks, implement software patches, and conduct upgrades to ensure optimal operation.
2
Troubleshooting
: Diagnose and resolve technical issues swiftly. This includes repairing or replacing faulty hardware components and troubleshooting software applications.
2
Documentation
: Maintain accurate records of technical issues, solutions, and recurring problems. This documentation helps create a knowledge base for future reference and improves efficiency in problem resolution.
2
User Training
: Educate users on new systems, software, and hardware. Provide guidance on best practices to enhance user experience and productivity.
2
Customer Service
: Establish good relationships with clients and colleagues, ensuring effective communication and support. Excellent interpersonal skills are essential for understanding user needs and providing clear solutions.
2
Security Management
: Implement and monitor security measures to protect systems and data from unauthorized access and cyber threats
Job Type: Full-time
Pay: ₹25,000.00 - ₹29,000.00 per month
Benefits:
Cell phone reimbursement
Paid time off
Provident Fund
Work Location: In person
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