Job Description

Job Overview:

We are seeking a proactive and tech-savvy

IT Support & Security Specialist

with a minimum of 2 years of professional experience. In this role, you will be responsible for ensuring the security, stability, and smooth functioning of our office systems. You will monitor system performance, safeguard against malware and unauthorized access, resolve technical issues, and provide timely support to employees.

Role & Responsibilities:

Regularly monitor and audit office systems for security breaches or vulnerabilities. Identify, troubleshoot, and resolve system issues across various platforms. Implement measures to prevent data theft, malware attacks, and unauthorized access. Provide day-to-day IT support to employees and ensure smooth system operations. Evaluate and recommend new software/tools to improve organizational efficiency. Set up, configure, and maintain internal IT systems for optimal performance. Maintain detailed documentation of technical issues, resolutions, and processes. Collaborate with teams to ensure timely communication and resolution of IT concerns.

Experience & Qualifications:

Bachelor's degree in IT, Computer Science, or a related field.

Minimum 2 years of hands-on experience

in IT support, system administration, or IT security. Strong knowledge of system diagnostics, malware detection, firewalls, and data protection practices. Proven experience in software and system-level troubleshooting. Excellent communication and interpersonal skills. Proactive, detail-oriented, and capable of working independently as well as in a team.

Benefits:

Competitive salary commensurate with experience Attractive Performance-Based Incentive Professional development opportunities Flexible Working Mental Health Support Collaborative and innovative work environment Employee Recognition Programs Company Retreats Pet-Friendly Office

Interested candidates should submit their resumes to hrd@nbmediaproductions.com.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Application Question(s):

Do you have at least 2 years of professional experience in IT support, system administration, or IT security? (Yes/No) What is your highest educational qualification? (Bachelor's in IT/CS, Other degree, Diploma, None) Are you comfortable working onsite at our office location? (Yes/No) Which areas do you have hands-on experience in? (Multiple choice)
1. System diagnostics & troubleshooting
2. Malware detection & removal
3. Network/firewall management
4. Data protection & security policies
5.Employee IT support/helpdesk

Are you comfortable documenting technical issues and maintaining IT logs? (Yes/No) Have you provided direct IT support to employees/teams in your past role? (Yes/No) What is your expected salary range? Have you worked in a mid-sized or fast-paced company before? (Yes/No)
Work Location: In person