Job Description

Location:

Ernakulam (Supporting 1 Hypermarket + 4 Supermarkets)

Salary:

?25,000 - ?40,000/month +

About the Role:

We need a

hands-on IT professional with retail experience

to maintain our store systems across 5 locations.

Key Responsibilities:

Tech Support:

Troubleshoot hardware (POS systems, scanners, printers) Resolve network issues (LAN/Wi-Fi across stores) Provide remote/onsite support for software (billing, inventory)

Retail Systems Management:

Update pricing & promotions in POS systems Generate Hourly & daily sales reports for management Train staff on system usage (basic troubleshooting)

Procurement & Maintenance:

Source IT equipment (printers, barcode scanners, etc.) Coordinate with vendors for repairs/replacements Maintain IT asset register

Must-Have Qualifications:

3+ years IT experience in retail

(hypermarket/supermarket mandatory)

Technical Skills:

POS software (e.g., SAP Retail, Marg, Tally) Basic networking (TCP/IP, router configurations) Intermediate Excel (pivot tables, formulas)

Soft Skills:

Patient trainer for non-tech staff Problem-solving under pressure (e.g., billing system crashes during peak hours)
Job Types: Full-time, Permanent

Pay: From ?25,000.00 per month

Benefits:

Food provided
Work Location: In person