It Support Manager
Job Description
Supervise and Lead support team to maintain IT hardware and network infrastructure in Branches and Regional offices across PAN-India Perform root cause analysis of infrastructure problems and develop resolution plans. Oversee Infrastructure upgrades, modifications and deployments. Mentor and direct team members for timely completion of assigned tasks projects. Work with the team to develop problem management and service improvement plans. Maintain all documentations for deployment, maintenance, upgrades, and problem resolution activities. Assist in staff training, performance evaluation activities. Communicate department goals and procedures to team members. Ensure team follows best practices and maintain service level agreements. Vendor development and support coordination Requirement: 7-9 Years of Experience in IT Support Operations, Helpdesk, Asset Management, POS Hardware, CCTV Systems and Remote Support IT Operations experience in Hotel / Restaurant / Retail preferably
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Job Detail
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Job IdJD3162623
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSecunderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear