Job Description

About Abaven EduTech Private Limited

Abaven is the EdTech industry\'s first unified technology platform that coaches students in acquiring sector-based competencies, helps them build their professional profiles, & guides them to achieve their aspirational employment. Professionals from the corporate sector have created this unique and meaningful technology-enabled mentoring program. A lifetime mentor for upscaling your professional career!

Activity on Internshala

Hiring since December 2021

16 opportunities posted

1 candidate hired

About the internship

Selected intern\'s day-to-day responsibilities include:

1. Identifying hardware and software solutions
2. Troubleshooting technical issues
3. Diagnosing and repairing faults
4. Resolving network issues
5. Installing and configuring hardware and software
6. Speaking to customers to quickly get to the root of their problem
7. Providing timely and accurate customer feedback
8. Talking customers through a series of actions to resolve a problem
9. Following up with clients to ensure the problem is resolved
10. Replacing or repairing the necessary parts
11. Supporting the roll-out of new applications
12. Providing support in the form of procedural documentation
13. Managing multiple cases at one time
14. Testing and evaluating new technologies
15. Conducting electrical safety checks on equipment

Technical Support Requirements:

1. Degree in computer science or information technology
2. Certification in Microsoft, Linux, or Cisco is advantageous
3. Prior experience in tech support, desktop support, or a similar role
4. Proficiency in Windows/Linux/Mac OS
5. Experience with remote desktop applications and help desk software
6. Attention to detail and good problem-solving skills
7. Excellent interpersonal skills
8. Good written and verbal communication

Skill(s) required

Java Machine Learning PHP Python

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 29th Dec\'22 and 2nd Feb\'23

3. are available for duration of 6 months

4. have relevant skills and interests

Perks

Certificate Letter of recommendation 5 days a week

Number of openings

1

Internshala