Job Description

Job description

Key Responsibilities:

Network Management:

Configure, monitor, and maintain the organisation's local area network (LAN), wide area network (WAN), and internet connectivity. Troubleshoot and resolve network-related issues promptly.

Mailbox and Email Setup:

Create and manage staff email accounts, ensuring proper configuration and security. Provide support for email-related issues, including integration with other tools and applications.

IT Security:

Deploy, manage, and update antivirus software across all systems. Monitor and maintain IT security protocols to protect sensitive data and prevent breaches.

Staff Support:

Respond to and resolve employee queries related to hardware, software, and connectivity issues. Provide guidance and training on IT systems and tools as needed.

Hardware and Software Maintenance:

Install, configure, and maintain computer systems, peripherals, and software applications. Ensure the IT inventory is up to date and in good working order.

Requirements:

Proven experience in IT support or a similar role. Strong knowledge of networking protocols, hardware, and troubleshooting. Proficiency in setting up and managing email services (e.g., Microsoft 365, Google Workspace). Experience with antivirus deployment and IT security best practices. Excellent problem-solving skills and attention to detail. Strong communication skills with the ability to explain technical concepts to non-technical users. Relevant certifications such as CompTIA Network+, Microsoft Certified: Fundamentals, or equivalent are a plus.
Job Type: Full-time

Pay: ?18,000.00 - ?35,000.00 per month

Application Question(s):

What is your Current monthly CTC? What is your Expected monthly CTC? If selected, how soon can you join?
Work Location: In person